Posts Tagged: medicare fraud

The Whistleblower Wore a Wire

Pocket-Size Wire Recorder

Equipment Available before passage of the Healthcare Reform Act of 2009

After bringing  a False Claims Act case to the attention of federal agencies, a Florida whistleblower remained working at WellCare Health Plans offices and then even went so far as to wear a hidden wire (probably just like you see on television) during business meetings, helping the Justice Department (DOJ) in an 18-month undercover operation to capture evidence of alleged fraudulent practices by WellCare officers and employees.

All of this has come to light as of June 25, 2010, when a U.S. District Court judge ordered the complaint unsealed. The original complaint is still not available, but the complaint filed on June 21, in the US District Court for the Middle Florida District, is now available.

(Find it here and other documents related to the case here.)

Might we see an episode of Law & Order soon with this kind of a case? I think it’s pretty gutsy to wear a wire for the Feds, but in this case, the pay-off is much more than just “doing the right thing” or even protecting future victims. Whistleblowers get pretty hefty pay-days, with or without a wire. Perhaps the investigators used that pay-day as a carrot? Wear a wire, get more evidence, you get a bigger pay-day?

Wait… A Settlement was Reached?

Three years later, WellCare reportedly announces that it has agreed to a “Preliminary Settlement” with the Department of Justice, Civil Division, to pay $137.5 million to “settle their pending inquiries.” (Notice that there is no mention of any criminal inquiries…) You can see what WellCare filed with the SEC about this, here. (We can’t seem to find any documents from WellCare or the government, yet, about this supposed settlement.)

Evidently, the whistleblower was not invited to the negotiation where a  settlement was reached, and understandably is not keen on the mere $137.5 million settlement that the government has agreed to with WellCare. According to the whistleblower’s attorney, “…the proposed settlement would permit taxpayers to be unfairly disadvantaged by a settlement that pays less than half of what our pleadings suggest was stolen, to say nothing of the requirement of triple damages under the False Claims Act.“  The attorney and his client estimated that WellCare received over $400 million to perhaps as much as $600 million in fraudulent payments, from a combination of Medicaid and Medicare programs.

Since whistleblowers get 15-25% of the total penalties and damages paid by the offending party, it’s pretty easy to see why this whistleblower is upset — he could be missing out on 15-25% of perhaps as much as $800 million.

The $137.5 million, however, is still only “preliminary” and must be approved in court. We’ve searched the web and there are yet no announcements by the DOJ or any of its Civil Divisions, nor by the OIG or the FBI, related to this settlement. One has to wonder, how did they arrive at this number, which is so much smaller than the alleged frauds? Oh, and, what about penalties and damages? Aren’t those supposed to be added on?

Even if the whistleblower’s figures are inflated, there still appears to be significant fraud. Did the FBI not find much then?

Where’s the beef?

According to several news reports, the DOJ amassed over 1,000 hours of audio and video evidence of alleged fraudulent conduct by WellCare. The whole investigation took almost four years, and included a raid by over 200 federal agents from the FBI, DOJ and the OIG, on the WellCare Tampa headquarters, where they seized many computers and files.

In the complaint, the whistleblower alleges that WellCare purposefully and knowingly over-billed the seven states that it contracted with as a Medicaid HMO. It appears that WellCare used accounting “tricks” to move money around to inflate costs, thereby avoiding having to pay back monies to the state Medicaid programs.

One of the most distrubing allegations concerns WellCare’s apparent complete lack of compassion and utter arrogance in handling care for a large number of newborn babies. One of the examples cited by the whistleblower involved not only unlawfully denying care to 475 newborns for the purpose of eliminating the costs of caring for them, but then rewarding the staff who executed those denials (and perpetrated the fraud) by honoring them with a large, expensive corporate dinner meeting.

Read the complaint, form your own opinion. But keep in mind, the government has yet to file ITS complaint.

But Wait…There’s More

This has been going on for years, now. So, one wonders, what happened to the WellCare officials who (allegedly) perpetrated these frauds?  According to at least one news report, they have all been replaced since then, and there is an ongoing criminal investigation into former executives accused of committing  frauds.

Nevertheless, there also appears to be an ongoing feud between the press — specifically Health News Florida — and the Florida state Insurance Commissioner Kevin McCarty, about the whole case. Health News Florida reported on July 1, 2010, that McCarty sent them a letter saying there is “no question” that some of WellCare’s dealings (under former management) were illegal, but that the whistleblower complaint also included “unfounded allegations.”

“Unfounded” or not, someone else in the Florida state government is still very concerned about all that fraud and wants somebody prosecuted: after the whitstleblower complaint was unsealed, the Florida secretary of healthcare administration sent a letter to Florida’s Attorney General and urged him to “investigate and attempt to prosecute officials at WellCare.”

President Expands Use of Private Sector Auditors

President Obama signed a presidential memorandum on March 10 directing all federal departments and agencies to “expand and intensify their use of payment recapture audits under their current authority.” In other words, don’t wait for more legislation to get passed.  The memorandum also announced the President’s support for the Improper Payments Elimination and Recovery Act, which is a new bipartisan legislation (hey, it could happen) before Congress intended to expand the ability of government agencies to fund future audits with recaptured payments. That would alleviate the need to go back to the well for more funding, assuming they are successful in “recapturing” revenue from improper payments, which is certainly not a bad idea and rather likely to happen, given the success of other such programs, such as the Recovery Audit Contractors programs.

New Term Used

The administration has chosen to use a new phrase, Payment Recapture Audits (PRA), to describe these new efforts. Nevertheless, the memorandum specifically defines PRAs as virtually identical to Recovery Audits, which have already been defined in previous OMB documents, specifically Appendix C to Office of Management and Budget Circular A-123.

PRAs are “investigations in which specialized private sector auditors use cutting-edge technology and tools to scrutinize government payments and then find and reclaim taxpayer funds made in error or gained through fraud.  These auditors can be compensated based on the amount of improper payments they identify and are reclaimed – providing a powerful incentive to find every error.”  That is, these new programs will be just like the RACs, and be what the AMA has already termed, “draconian, time-consuming, and devoid of efforts to improve the Medicare system.”

Going Beyond Fee-for-Service

In November 2009, the President issued Executive Order 1350, on Reducing Improper Payments.  The order focused on both reducing improper payments and eliminating waste in federal programs, said to total $98 billion in Fiscal Year 2009 alone. However, using reclaimed funds to pay for “recapture audits” was only possible for programs such as the Medicare Fee-for-Service program payments, but not for government contracts at the 20 out of 24 major government agencies doing more than $500 million in government contracting (including grants and other forms of federal benefit payments to state and local governments, colleges, universities, banks, and non-profit organizations). The memorandum now allows all those payments to be audited in this way.

How Many Programs Might We Expect to See?

We don’t need to tell you that there are lots of agencies and departments that regulate healthcare providers — and possibly therefore audit said providers. Have you ever counted them? We made an attempt, just sticking to the federal ones…

Here’s the list we came up with:

  1. U.S. Congress
  2. U.S. Supreme Court
  3. Federal Circuit Courts
  4. HHS/CMS
  5. OIG
  6. FDA
  7. OSHA
  8. CDC/NIOSH
  9. HHS/HRSA
  10. FCC
  11. FTC
  12. EPA
  13. IRS
  14. DEA
  15. FAA
  16. SEC
  17. Dept of Justice
  18. Dept of the Treasury
  19. Federal Bureau of Investigation
  20. Department of Labor
  21. Department of Transportation
  22. Nuclear Regulatory Commission
  23. The Joint Commission
  24. Provider Reimbursement Review Board
  25. HHS Organ Procurement Organizations
  26. CMS Home Health Agency
  27. Medicare Integrity Program Contractors
  28. Recovery Audit Contractors
  29. DME Regional Contractors
  30. CMS Intermediaries
  31. CMS Carriers
  32. CMS MACs

… and we’re sure this is not an exhaustive list, even just for the Fed.

Medicare Fraud Heats Up 3 New Cities

Thirty individuals get a $61 Million bill

Thirty people just received a rather large “HEAT” bill, courtesy of the joint DOJ-HHS Medicare Fraud Strike Force, aka HEAT, a team of federal, state and local investigators from multiple agencies designed to combat Medicare fraud through the use of Medicare data analysis techniques, combined with “community policing,” more commonly known as whistleblower lawsuits. Strike Force teams now operate in seven cities: Miami, Los Angeles, Detroit, Houston, and the newest operations just announced in Brooklyn, Tampa and Baton Rouge.

This is just the most recent announcement about the team that has indicted more than 460 people and organizations since 2007, claiming they fraudulently billed Medicare for more than $1 Billion.

The team originally operated in only four major cities, but their recent success has spawned their expansion into the three new locations.

Fraud Targets

What do they look for? Here’s a short list of these most recent allegations, to give you a sense of what they target:

  • Nerve Conduction Studies — to justify such testing, patients were paid kickbacks to feign symptoms.
  • Shoe Inserts for diabetes patients — billing for such DMEs when much less expensive over-the-counter items were actually provided to the patients, or when the DMEs were not really medically necessary (i.e., the over-the-counter items would have sufficed, according to the feds).
  • HIV Infusion Services — billed, but found to be either medically unnecessary and/or never provided.
  • Home Health Services — billed, but found to be either medically unnecessary and/or never provided.

We bring to your attention the phrase so often seen these days in both denials and fraud allegations: medically unnecessary.  Huge issue, which should not be a surprise to any of our readers.

Criminal Allegations

Here are the specific crimes listed in the HHS press release:

  • conspiracy to defraud the Medicare program
  • conspiracy to launder money
  • money laundering
  • criminal false claims
  • making false statements
  • receiving kickbacks.

HEAT Expands

Want to know more?  Click HERE to read more background on HEAT and see their website.

Want to know if HEAT is coming to a city near you?  Click HERE where you can see what HEAT is doing in YOUR state.

RAC Defense

Maybe you’ve already thought about this, but there’s lots to learn… so we’ll keep making suggestions…

RAC defense will include many of the areas we all deal  with day-in and day-out, and a few which may be new to you — such as development and implementation of a Hospital wide Case Management Protocol.

Oh. Never heard of it…………..??  Read on…

Atlanta based, St. Joseph’s Hospital reached agreement with the DOJ and OIG (for a mere $26 Million) on issues relating to patient admission status (Observation vs Inpatient) and included in their CIA is the requirement to adopt a Case Management Protocol. To see what is involved go to www.myedutrax.com, Register (it’s free, takes a minute), then search for “St. Joseph’s”.

Wisest course is to consider such a step for development and implementation before it is “too late”.

More details to come…

$12K Average Take Back

Ok, so does THAT number get your attention?  It’s a real number.

The so-called “demonstration project” run by CMS from October 2006 thru March 2008 only operated in three states: New York, California and Florida. One of the three RAC contractors in the project reported an average take back per claim of $12,157 for inpatient claims at audited Hospitals, Inpatient Rehab Facilities and SNFs. Also, they reported that the average total take backs per facility was $483,774 at those facilities.

More details are available on our site at www.myedutrax.com

In a coming post, we’ll look at more detail in the single most costly take back found in the above facilities.

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